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Support

FAQ:

How do I add a new event?

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Touch to add a new event

Either tap the “+” icon, or tap and drag on the dial to set when the event begins. When you let go, you can add the event name and adjust other details. If you need to reschedule an event later, first tap on it to select it, and then drag it to another time on the dial.

Animation to show how to set event duration in PiCal app by dragging

Slide to adjust

Give your event a name, and then use the duration slider to quickly change how long the event will take. No need to know the specific end time, PiCal calculates that for you.

Animation to show how to set a start and end date for an event in PiCal app

More detailed time editing

If an event spans more than a day, edit the end time by tapping it, and a traditional time selector will appear. Whatever changes you make are reflected in the small dial, so you can see if your event is about to overlap an existing one. You can also swipe on the small dial itself.

Animation to show how to set Start and End date for Event in PiCal app

Alarms and "critical" events

Tap on the bell icon to the right of the event name. Tap "critical" to give an event an enhanced visible cue and immediately add multiple alarms at once, or just choose the alarms you prefer.

Setting up multiple alarms in PiCal app

Customize your event tools

Choose which event tools you use the most, and hide the others. Tap "more tools" to see your options, and then tap the eye icon on the right to show or hide them.

A list of customizeable event tools in PiCal the calendar app

How do I manage my calendars?

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Manage calendars in Settings

Tap on the gear icon in the top left corner.

Main Settings in PiCal app

Set a calendar's visibility

Tap on the icon to the left of any calendar to set its visibility.

Mute events in PiCal app

Move calendars between rings

Tap on the icon to the right of any calendar to move it between the two calendar rings. These act as folders, allowing you to group calendars into two different types. For example, you might use the outer ring for personal calendars and the inner ring for shared calendars.

Inner and outer rings for grouping calendars in PiCal app

How do I add Google or Exchange calendars?

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PiCal shows whatever can be shown by your Apple Calendar

You'll need to add outside calendar accounts to your iOS settings in order to see them. It's quick and easy! Here are the four steps you need to take.

Syncing calendars with PiCal app

How do I get PiCal on my home screen and AppleWatch?

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Widgets and Complications

Here's how to add PiCal widgets to your home screen.

Developers can't make their own watchfaces, however they can make "complications" which are little programs that fit into certain slots on watchfaces Apple provides.

To see the largest dial on your watch, first choose the X-large watchface, and then add PiCal to the big area in the middle. If you want a small dial and an event list, Infograph Modular lets you see two different PiCal complications at once.

Please note: Apple has its own way of prioritizing which complications update in which order, so if the information in the complication is old, just open PiCal on your phone and then tap on the complication again to reset PiCal as a priority.

See all of your events on Apple watch

How do I use the Time Zones feature?

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Simultaneous time zones

Tap on the globe icon at the bottom left of the single day view, just above the list, to see time zones. Add the ones you want. Rotate the dial to move all times at once, superimposed on your schedule. You can name a time zone whatever you like, and even use emojis if you prefer.

Seeing different timezones at once in PiCal app

Time zone tracking

Once you’ve added a time zone, a tiny dot will appear on the edge of your main day view, in the color you’ve chosen for it. This lets you ambiently keep an eye on what time it is in the places that matter to you.

Timezone indicated around the edge of the day view of PiCal app using a colored dot

How do I get my head around the 24 hour dial?

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Follow the sun

Imagine a horizon. The sun rises in the morning on the left, is at its zenith at noon, and sets in the evening on the right. At midnight, it’s directly under the horizon where we can’t see it.The clock hand in PiCal follows the sun the same way.

How a 24 hour clock hand follows the movement of the sun

I have more questions!

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Contact us.

We would love to hear from you, and really appreciate feedback.
You can use this form, or email info@pical.app, or ping us anytime on WhatsApp or our Telegram channel.

How do I manage my subscription?

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Apple handles all subscription related things.

We unfortunately have no access to Apple's system. If you need to cancel your subscription (for this or any other app), go to your iOS Settings, tap on your name, then Subscriptions, then PiCal.
If you would like a refund, you'll need to contact Apple Support.